This qualification reflects the job roles of individuals working in finance and mortgage broking. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine activities relating to mortgage and finance broking.

The FNS40821 Certificate IV in Finance and Mortgage Broking is a practical qualification that focuses on real job-skills in each of the 12 units completed by students. Early in the course students learn how to process credit applications and prepare loan applications on behalf of clients. Students graduate with a broad knowledge of the legislation and professional work practices governing the Financial Services industry.

The FNS40821 Certificate IV in Finance and Mortgage Broking is a nationally recognised training qualification and part of the official Financial Services Training Package.

The Certificate IV in Finance and Mortgage Broking has 12 units of competency
7 core units plus
5 elective units , of which:

• at least 3 must be from the elective units listed in this qualification
• up to 2 may be from this qualification or any currently endorsed Certificate III or above training package qualification or accredited course.

The Certificate IV in Finance and Mortgage Broking (FNS40821) course comprises 12 units; eight core units and four elective units.

The eight core units to be completed are:

• FNSFMB412 – Identify client needs and present broking options
• FNSINC412 – Apply and maintain knowledge of financial products and services
• BSBPEF501 – Manage personal and professional development
• FNSCUS511 – Develop and maintain professional relationships in financial services industry
• FNSINC411 – Conduct work according to professional practices in the financial services industry
• FNSSAM411 – Sell financial products and services
• FNSFMK515 – Comply with financial services regulation and industry codes of practice
• FNSFMB411 – Prepare loan applications on behalf of clients

The four elective units have been selected by Complete Qualifications based on relevance and local industry needs. They are as follows:

• BSBOPS404 – Implement customer service strategies
• FNSSAM403 – Prospect for new clients
• BSBOPS304 – Deliver and monitor a service to customers
• BSBPEF402 – Develop personal work priorities.

There are no formal entry requirements for this qualification.
1. Complete Qualifications requires students to successfully complete the five core units of the Assistant Agent Certificate before commencing the remainder of the Certificate IV course.
2. To ensure suitability for the course each applicant must complete a screening interview with the Academic Manager or his representative.
3. To determine if supporting services may be required during the period of enrolment at CQ applicants will need to complete a Language, Literacy and Numeracy (LLN) test