In order to receive a certificate the following requirements must be met:


  • The course is 100% completed
  • The course is fully paid
  • You have filled out your Personal Details, USI details, and VET-related details (relating to citizenship, education, employment and culture). These details can be inputted into your portal directly in the ‘My Profile Settings’ which can be accessed when clicking the profile button in the top right-hand corner. 

If any assistance is needed with any of these requirements, you can reach us directly via email to [email protected] or on our phone line at 1800 934 157.

Find out the time frame for marking your work.

From the date of lodgement the assessor will mark your work between 7 to 10 business days . Should you need this process expedited we offer an additional service – Priority Marking. This allows your work to be marked within 1 business day (all units must be attempted 100%). 

The fee for this service is $99. 

Please call us on 1800 934 157.

Once your assessor has marked your course as competent you will receive your certificate within 2 business days.

Please note your certificate will not be issued until you have entered all relevant details. 

Yes. The cost for a printed certificate is $49.