If you are needing an extension on your course, send us an application through email on [email protected] with your best contact details and we’ll have our support team reach out and have this organised for you.

If your units are still locked and you are unable to move on to the next Module, give us a call at 1800 934 157 and select option 1 or send us an email at [email protected].

Once you’ve sent through the request or have called us we will unlock these ones so that you can progress forward.

If you have forgotten your password please reset it by clicking here and following the steps below. 

For some people the welcome email will be sent through to your Junk or Spam folder. Please check this first before calling our Support Team on 1800 934 157. 

If your USI number is not verifying it usually means that there is a mismatch in information between your profile with us and your profile with USI. Please visit www.usi.gov.au to ensure all details are correct. If the problem persists please call Student Support on 1800 934 157.