ACT Diploma Of Property (Agency Management)

5 Enrolled
52 week

Course Overview

A license class 1 is required for those who aspire to become a Licensee in Charge of a Property Business. As only a license class 1 licensee in charge can open, administer and authorise withdrawals from Trust Accounts.

The pathway to obtaining your class 1 license includes the following:

  • Completing a Diploma in Property (Agency Management)
  • held a class 2 license for two years
  • completing a number of practical experience tasks, demonstrated by having those tasks signed off by a Licensee in Charge, on the “Evidence of Work experience log book” issued by the Office of Fair Trading.
  • Be at least 18 years old when Applying for a class 1 license with the Office of Fair Trading.


  • Core Units
    • CPPREP5001 – Manage compliance in the property industry
    • CPPREP5002 – Establish and monitor property industry trust account management practices
    • CPPREP5003 – Manage ethical practice in the property industry
    • CPPREP5004 – Manage a safe workplace in the property industry
    • CPPREP5005 – Manage teams in the property industry
    • CPPREP5006 – Manage operational finances in the property industry
    • CPPREP5007 – Develop a strategic business plan in the property industry
  • Elective Units
    • CPPREP5009 – Develop a marketing and service strategy in real estate
    • BSBOPS502 – Manage business operational plans
    • BSBHRM524 – Coordinate workforce plan implementation
    • BSBLDR522 – Manage people performance


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CQ Trainer

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Embracing technology and creating a virtual classroom experience, we offer our training courses over Zoom where participants can interact with a trainer and each other. Enjoy all the benefits of being in an actual classroom while being in the comfort of your own home or office.

Complete with PowerPoint presentations and additional resources, our virtual classroom ticks all the boxes for your learning experience while offering convenience and practicality for those with a busy schedule.


Our online training courses are unlike many in the industry. User-friendly, easy to navigate, and offering great support your online training program will allow you to complete your training course in your own time and at your own pace. Via the portal participants have access to trainers via email who are able to assist with any queries that arise.

Assessments are graded within a short period of time with feedback and comments submitted for review.

Training Plans

All agencies licensed under the Property and Stock Agents Act 2002 are required to prepare and maintain an annual training plan for their agency, which connects the performance goals of the whole agencies with the training needs of all agents employed there.

Nominated Licensees in Charge are responsible for the development and implementation of the training plan, as well as reviewing and updating it annually.

The foundation of the annual training plan prepared by a licensee in charge will be the compulsory CPD set by the Property Services Commissioner annually. But this is only a legal minimum for agents to remain licensed – their training and development needs will go beyond what’s required by law. The training plan must also include further training for agents’ development and to boost performance of the whole agency.

When planning the training needs of the agency and individual agents, licensees in charge can use the capability framework below to think about how both compulsory CPD and further, non-compulsory training serve professional development needs of individual agents. Each training exercise can be identified as enhancing one or more of the capability streams, and involve a combination of interactive training, online courses, workshops, mentoring, and job shadowing.

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