All Property Agents must undergo Continuing Professional Development each CPD year. The current CPD Year commenced on 23 March 2023 and ends on 22 March 2024. The type of CPD obligations depends on whether or not you hold a License or a Certificate of Registration.
License Class 1 and License Class 2
License holders, regardless of whether you are Class 1 or 2, must complete annual CPD depending on your Agency Role, based on the Prescribed topics issued by the Office of Fair Trading.
If you complete your CPD via face-to-face or online live workshop, you can complete 4 hours of CPD training that covers all the compulsory topics. If you prefer to complete your CPD exclusively online at your own pace, you will need to complete 10 hours of self-paced learning.
Residential Real Estate Salespeople
The following topics are the 2023-2024 Compulsory CPD Topics issued by NSW Fair Trading for Sales Agents
Residential Property Managers
The following topics are the 2023-2024 Compulsory CPD Topics issued by NSW Fair Trading for Residential Property Managers
The following topics are the 2023-2024 Compulsory CPD Topics issued by NSW Fair Trading for Commercial Agents
Embracing technology and creating a virtual classroom experience, we offer our training courses over Zoom where participants can interact with a trainer and each other. Enjoy all the benefits of being in an actual classroom while being in the comfort of your own home or office.
Complete with PowerPoint presentations and additional resources, our virtual classroom ticks all the boxes for your learning experience while offering convenience and practicality for those with a busy schedule.
Our online training courses are unlike many in the industry. User-friendly, easy to navigate, and offering great support your online training program will allow you to complete your training course in your own time and at your own pace. Via the portal participants have access to trainers via email who are able to assist with any queries that arise.
Assessments are graded within a short period of time with feedback and comments submitted for review.
All agencies licensed under the Property and Stock Agents Act 2002 are required to prepare and maintain an annual training plan for their agency, which connects the performance goals of the whole agencies with the training needs of all agents employed there.
Nominated Licensees in Charge are responsible for the development and implementation of the training plan, as well as reviewing and updating it annually.
The foundation of the annual training plan prepared by a licensee in charge will be the compulsory CPD set by the Property Services Commissioner annually. But this is only a legal minimum for agents to remain licensed – their training and development needs will go beyond what’s required by law. The training plan must also include further training for agents’ development and to boost performance of the whole agency.
When planning the training needs of the agency and individual agents, licensees in charge can use the capability framework below to think about how both compulsory CPD and further, non-compulsory training serve professional development needs of individual agents. Each training exercise can be identified as enhancing one or more of the capability streams, and involve a combination of interactive training, online courses, workshops, mentoring, and job shadowing.